Stratetgic ITS is dedicated to delivering the responsive, comprehensive support required by our customers. Strategic’s expert support services team provides practical, knowledgeable assessment and effective resolution of support issues in a timely manner. Strategic’s Support Programs provide value- added services that ensure maximum security, uptime and reliability for your IT infrastructure.
Strategic offers a comprehensive set of annual support programs to satisfy a broad range of customer business requirements. These programs provide customers with services and support that focus on their hardware and software.
Based on the principle of saving our customers money, a flexible agreement offers the peace of mind of guaranteed response times, free general telephone technical support, with limited networking telephone support, and lower engineers on-site charges, all for a low fixed annual retainer.
Your business has become highly dependent on computers and you dread the thought of your computer developing a problem at the wrong moment, when you need it the most.
Why don't you get an annual maintenance contract with us and relax?
We will :
Attend your faulty computer in the shortest possible time, usually the same day
Repair/replace the defective components (at our cost for comprehensive warranty)
Do preventive maintenance of your computer every month
Optimise the settings so that they work efficiently
Check for virus, once every month
Make sure you can connect to your network flawlessly
We offer two types of maintenance contract :
Comprehensive - We provide service and repair/replace the defective parts at our cost.
Service only - We provide service and you pay the repair/replacement cost only.
Key Benifits
- Superb Total Cost of Ownership
- Complete protection for IT assets
- Coverage for upgrades and updates
- Notification for changing business needs and technology advancements
- Cost effective on the long run
- Preserves capital investment for longer periods
- Minimizes the length of unplanned downtime
- Quick response time ensuring least disruption of business
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